Please use this identifier to cite or link to this item: http://repositorio.ufla.br/jspui/handle/1/29852
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dc.creatorDias, Camila Rodrigues-
dc.creatorPereira, Marluce Rodrigues-
dc.creatorFreire, André Pimenta-
dc.date.accessioned2018-08-01T19:00:59Z-
dc.date.available2018-08-01T19:00:59Z-
dc.date.issued2017-12-
dc.identifier.citationDIAS, C. R.; PEREIRA, M. R.; FREIRE, A. P. Qualitative review of usability problems in health information systems for radiology. Journal of Biomedical Informatics, [S.l.], v. 76, p. 19-33, Dec. 2017.pt_BR
dc.identifier.urihttps://www.sciencedirect.com/science/article/pii/S153204641730223Xpt_BR
dc.identifier.urihttp://repositorio.ufla.br/jspui/handle/1/29852-
dc.description.abstractBackground Radiology processes are commonly supported by Radiology Information System (RIS), Picture Archiving and Communication System (PACS) and other software for radiology. However, these information technologies can present usability problems that affect the performance of radiologists and physicians, especially considering the complexity of the tasks involved. Objectives The purpose of this study was to extract, classify and analyze qualitatively the usability problems in PACS, RIS and other software for radiology. Method A systematic review was performed to extract usability problems reported in empirical usability studies in the literature. The usability problems were categorized as violations of Nielsen and Molich’s usability heuristics. Results The qualitative analysis indicated the causes and the effects of the identified usability problems. From the 431 papers initially identified, 10 met the study criteria. The analysis of the papers identified 90 instances of usability problems, classified into categories corresponding to established usability heuristics. The five heuristics with the highest number of instances of usability problems were “Flexibility and efficiency of use”, “Consistency and standards”, “Match between system and the real world”, “Recognition rather than recall” and “Help and documentation”, respectively. Conclusion These problems can make the interaction time consuming, causing delays in tasks, dissatisfaction, frustration, preventing users from enjoying all the benefits and functionalities of the system, as well as leading to more errors and difficulties in carrying out clinical analyses. Furthermore, the present paper showed a lack of studies performed on systems for radiology, especially usability evaluations using formal methods of evaluation involving the final users.pt_BR
dc.languageen_USpt_BR
dc.publisherElsevierpt_BR
dc.rightsrestrictAccesspt_BR
dc.sourceJournal of Biomedical Informaticspt_BR
dc.subjectUsability problemspt_BR
dc.subjectRadiologypt_BR
dc.subjectPicture Archiving and Communication System (PACS)pt_BR
dc.subjectRadiology Information System (RIS)pt_BR
dc.subjectSystematic reviewpt_BR
dc.subjectQualitative analysispt_BR
dc.subjectNielsen heuristicspt_BR
dc.titleQualitative review of usability problems in health information systems for radiologypt_BR
dc.typeArtigopt_BR
Appears in Collections:DCC - Artigos publicados em periódicos

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