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Use este identificador para citar ou linkar para este item: http://repositorio.ufla.br/jspui/handle/1/12279
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Campo DCValorIdioma
dc.creatorTonelli, Adriano Olímpio-
dc.creatorBermejo, Paulo Henrique de Souza-
dc.creatorZambalde, André Luiz-
dc.date.accessioned2017-02-16T12:06:29Z-
dc.date.available2017-02-16T12:06:29Z-
dc.date.issued2014-
dc.identifier.citationTONELLI, A. O.; BERMEJO, P. H. de S.; ZAMBALDE, A. L. Using the BSC for strategic planning of IT (Information Technology) in brazilian organizations. Journal of Information Systems and Technology Management, São Paulo, v. 11, n. 2, p. 361-378, May/Aug. 2014.pt_BR
dc.identifier.urihttp://repositorio.ufla.br/jspui/handle/1/12279-
dc.description.abstractThis paper presents a method that integrates Balanced Scorecard (BSC) concepts and IT strategic planning (ITSP) processes. The resulting method was applied in two organizations in order to verify contributions of Balanced Scorecard regarding the identified ITSP problems. The development of this work was realized in qualitative, exploratory research based on two case studies. The results show that the use of BSC contributed directly to work with IT strategic planning challenges and involved middle management, multifunctional teams, and top management support, all beyond IT boundaries.pt_BR
dc.languageen_USpt_BR
dc.publisherUniversidade de São Paulopt_BR
dc.rightsacesso abertopt_BR
dc.sourceJournal of Information Systems and Technology Managementpt_BR
dc.subjectInformation technologypt_BR
dc.subjectStrategic planningpt_BR
dc.subjectBalanced Scorecardpt_BR
dc.subjectTecnologia da informaçãopt_BR
dc.subjectPlanejamento estratégicopt_BR
dc.titleUsing the BSC for strategic planning of IT (Information Technology) in brazilian organizationspt_BR
dc.typeArtigopt_BR
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