O marketing público no contexto da reforma gerencialista do Estado

Abstract

In the context of managerial changes and proposals for the public administration, the marketing can contribute to the strategic interaction between the state and the citizen. This paper seeks to develop this relationship taking as priority social democratic ideals and presenting the vision of the social-democracy of public management. The goal is to understand how the public marketing can contribute to the consolidation of the proposals of the managerial reform of the state. We understand that the public marketing is an activity in which the needs of society are identified in order to offer or expand services provided by a set of institutions, regardless of who holds the political offices. Thus, the public marketing can help promote citizenship, reduce social inequalities, encourage responsibility, accountability and value the participatory nature of the population. These macro objectives can be addressed through actions aimed at the internal image of the Brazilian public administration, research on needs, desires and interests of the citizens aiming at benefiting the transparency and the control through communication actions, and strengthen the commitment to the public interest through the relationship.