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dc.creatorBermejo, Paulo Henrique de Souza-
dc.creatorDuarte, Nemésio Freitas-
dc.creatorPádua, Clarindo Isaias-
dc.creatorZambalde, André Luiz-
dc.creatorBarros, Urlan Salgado de-
dc.date.accessioned2013-08-30T16:52:38Z-
dc.date.available2013-08-30T16:52:38Z-
dc.date.issued2013-
dc.identifier.citationBERMEJO, P. H. de S. et al. SaaSQuality - A method for Quality Evaluation of Software as a Service (SaaS). International Journal of Computer Science & Information Technology, [S.l.], v. 5, n. 3, p. 101, 2013.-
dc.identifier.urihttp://journaldatabase.org/articles/saasquality_-_method_for_quality.htmlpt_BR
dc.identifier.urihttp://repositorio.ufla.br/jspui/handle/1/937-
dc.description.abstractThe market for software products offered as a service (SaaS) is growing steadily and has attractedsuppliers from different segments of the global IT market. However, the use of the SaaS products brings arange of challenges,both in the organizational, cultural and technological areas. A difficulty that existstoday is the lack of methods and models for assessing the quality of these products. This document presentsa method to assess the quality of a software product offeredas a service, named SaaSQuality. Theproposed method has a quality model appropriate to the SaaS context, based on standards and models ofsoftware quality (ISO 9126) and models for IT management (ITIL and COBIT). The experimental resultsobtained througha case study show that the method offers suitable assessment practices for Software as aService.pt_BR
dc.languageen_USpt_BR
dc.rightsrestritopt_BR
dc.subjectModels for IT management.pt_BR
dc.subjectSoftware qualitypt_BR
dc.subjectSoftware as a servicept_BR
dc.titleSaaSQuality - A method for Quality Evaluation of Software as a Service (SaaS)pt_BR
dc.typeArtigopt_BR
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