A sabedoria das multidões e a esfera pública: a co-produção de soluções para problemas públicos em plataformas de gestão de ideias

Abstract

Technological platforms for idea management are tools based on the eory of the Wisdom of the Crowds and used in the public sector for interaction between public institutions and citizens. ese platforms transform the public sphere by providing new spaces for discussion and, in turn, can be transformed based on the foundations of theories of social participation as the eory of Communicative Action. In this theoretical essay we aim to present propositions about how to overcome the limitations of social participation in platforms of ideas through the concepts of Habermas communicative action. ere were positive conclusions about the potential of the platforms of ideas in serving the public sphere and the limitations to be overcome were highlighted.