Redes interorganizacionais e o aprendizado organizacional: estudo de caso em uma rede de supermercados

Abstract

A network of organizations comprises firms whose activities aim to save costs, improve coordination and enhance flexibility. Inside this environment , the knowledge creation ("ba") give small and medium enterprises(SME) a favorable context for an effective interaction between organizations, increasing and sharing the knowledge generated among them. This work verifies if information exchange in SME´s horizontal cooperation networks make possible to improve the managerial processes. The study encompasses a qualitative and descriptive research and also a case study. The selected case is a supermarket network formed by ten small enterprises in Campo das Vertentes (MG) region. The conclusion is that the network has positive performance, giving conditions for learning, maintenance and expansion of the involved enterprises. The enterprises assumed a strategic position that offered satisfactory results. However, as the environment changed, the strategy also changed and the network stop existing.