Portais eletrônicos e a promoção da transparência pública municipal nas capitais dos estados brasileiros

Abstract

This research proposes to understand and analyze how the capitals of Brazilian states have promoted public transparency through their electronic portals. In this sense, it is analyzed how the government has worked to make public management more transparent, through the electronic disclosure of its actions. The purpose of this study is the sites of municipal prefectures, as well as the channels and information flows that feed it. It is a documentary study with qualitative methodology. Regarding the analysis model, four dimensions were investigated: functionality, transparency, interaction and technological structure present in the sites. The results of the research identified lags in the process of dissemination of information and found that transparency still presents itself as a challenge in public management, although they have successes in some sites that have demonstrated innovative actions of information and interaction. Among the main contributions of the study are the following: the adoption of an easy-to-understand model that allowed to analyze four dimensions regarding public transparency, a critique of the deficiencies verified in the analyzed sites and a reflection of the understanding of the main dimensions that were Analyzed. The results show that the government - society relationship is still under construction, considering the analysis of the portals of the capitals of the Brazilian states. Progress in promoting public transparency depends on fundamental changes in the country’s political culture and is one of the main challenges of public management. Some limitations were observed, as the object of study itself, being the electronic government a dynamic and multidisciplinary subject, contemplates areas so comprehensive that it would be impossible, in a single study, to analyze effectively all its interfaces.