Um método de mapeamento aplicado ao Guia de Contratação de Soluções de TI da Instrução Normativa IN/SLTI MPOG 04/2014 e a constelação de modelos CMMI-ACQ, CMMI-DEV e CMMI-SVC

Abstract

Several initiatives have emerged in the search for improvement of software processes in recent years. These initiatives are usually guided by Standards, Models and Quality Standards, aiming to establish best practices to guide the definition of processes and support the assessment of the maturity and capacity of organizations in the development of software products and provision of IT services. Despite the emergence of several initiatives, when the topic refers to the processes of contracting information technology (IT) solutions by the Brazilian Federal Public Administration (APF), its application in the context of organizations has obstacles, such as the complexity of the processes and oversight of federal government agencies. In order to overcome these obstacles, the Court of Audit of the Union (TCU) recommended the preparation of the SLTI/MPOG 04/2014 Normative Instruction, containing guidelines for the process of contracting IT Solutions. This work defines a Mapping Method between IN/SLTI/MPOG 04/2014 and APF's IT Solutions Procurement Guide (GCSTI), with the objective of identifying the maturity and adherence of GCSTI to CMMI-ACQ, CMMI -DEV and CMMI-SVC. This work defines a Mapping Method between IN / SLTI / MPOG 04/2014 and its processes defined in the APF IT Solutions Procurement Guide (GCSTI), with the objective of identifying the maturity and adherence of the GCSTI to the Models CMMI-ACQ, CMMI-DEV and CMMI-SVC and bringing as benefits a systematized and structured methodology to apply and map models, norms and standards of any nature. As a result of this research, the mapping method created allowed the mapping between the CMMI and GSTI models of IN / SLTI / PMO 04/2014, and the method could be applied in any other mapping, from which the processes were oriented to the same Structure and had similar objectives.