Inovação enfatizada no planejamento estratégico de ti: Estudo de caso em uma organização baseada em ti

Abstract

Executives of Information Technology (IT) will be made responsible for business’ innovation of the organization since it is expected of the IT to turn the business competitive. It is known that IT should be aligned to business and actually the use of IT Strategic Planning (ITSP) is recognized for it. But the approaches for ITSP haven’t been addressing factors for innovation’s development as, for example, the recognition of the dynamic character and uncertain results of its operation. Then, it was elaborated a review of innovation’s factors that IT executives should consider, build a set of articulated and intensive practices in innovation that must be incorporate to ITSP’s approach and it was made a case study at a technology-based firm for validation of the pratices. As result, that was a set of proposal and models and a definition of how the set must be incorporated in ITPS’s approach to stress the business’ innovation through IT strategies.