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Using the BSC for strategic planning of IT (Information Technology) in brazilian organizations
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Universidade de São Paulo
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This paper presents a method that integrates Balanced Scorecard (BSC) concepts and IT strategic planning (ITSP) processes. The resulting method was applied in two organizations in order to verify contributions of Balanced Scorecard regarding the identified ITSP problems. The development of this work was realized in qualitative, exploratory research based on two case studies. The results show that the use of BSC contributed directly to work with IT strategic planning challenges and involved middle management, multifunctional teams, and top management support, all beyond IT boundaries.
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Submitted by Euzébio Pinto (euzebio.pinto@biblioteca.ufla.br) on 2017-01-27T18:55:32Z
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Rejected by Eliana Bernardes (eliana@biblioteca.ufla.br), reason: Prezado Euzébio, Bom dia! Gentileza corrigir: Maio em inglês não tem ponto. Att. Eliana on 2017-02-16T10:36:20Z (GMT)
Submitted by Euzébio Pinto (euzebio.pinto@biblioteca.ufla.br) on 2017-02-16T12:03:36Z No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) ARTIGO_Using the BSC for strategic planning....pdf: 385134 bytes, checksum: dd47284008d8f521a56fbe7e6ae02317 (MD5)
Approved for entry into archive by Euzébio Pinto (euzebio.pinto@biblioteca.ufla.br) on 2017-02-16T12:06:29Z (GMT) No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) ARTIGO_Using the BSC for strategic planning....pdf: 385134 bytes, checksum: dd47284008d8f521a56fbe7e6ae02317 (MD5)
Made available in DSpace on 2017-02-16T12:06:29Z (GMT). No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) ARTIGO_Using the BSC for strategic planning....pdf: 385134 bytes, checksum: dd47284008d8f521a56fbe7e6ae02317 (MD5) Previous issue date: 2014
Rejected by Eliana Bernardes (eliana@biblioteca.ufla.br), reason: Prezado Euzébio, Bom dia! Gentileza corrigir: Maio em inglês não tem ponto. Att. Eliana on 2017-02-16T10:36:20Z (GMT)
Submitted by Euzébio Pinto (euzebio.pinto@biblioteca.ufla.br) on 2017-02-16T12:03:36Z No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) ARTIGO_Using the BSC for strategic planning....pdf: 385134 bytes, checksum: dd47284008d8f521a56fbe7e6ae02317 (MD5)
Approved for entry into archive by Euzébio Pinto (euzebio.pinto@biblioteca.ufla.br) on 2017-02-16T12:06:29Z (GMT) No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) ARTIGO_Using the BSC for strategic planning....pdf: 385134 bytes, checksum: dd47284008d8f521a56fbe7e6ae02317 (MD5)
Made available in DSpace on 2017-02-16T12:06:29Z (GMT). No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) ARTIGO_Using the BSC for strategic planning....pdf: 385134 bytes, checksum: dd47284008d8f521a56fbe7e6ae02317 (MD5) Previous issue date: 2014
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TONELLI, A. O.; BERMEJO, P. H. de S.; ZAMBALDE, A. L. Using the BSC for strategic planning of IT (Information Technology) in brazilian organizations. Journal of Information Systems and Technology Management, São Paulo, v. 11, n. 2, p. 361-378, May/Aug. 2014.