Sistema de controle interno: estudo de caso sobre um Instituto Federal de Educação, Ciência e Tecnologia na perspectiva da eficiência da gestão

Abstract

With this work we intended to demonstrate the importance of the existence of an Internal Control System which acts and participates in the achievement of objectives and goals of a public education institution, starting from the premise that this system has the function of assisting in achieving the mission and strategic objectives of the organization, using support instruments for this purpose. In order to do this, the research used the case study methodology. Seeking the success of this purpose, we first defined the Internal Control System, their roles and obligations in accordance with the current legislation to, subsequently, demonstrate the reality which emerges on the researched organization and, finally, propose the improvements judged necessary. This work’s objectives also constituted of evaluating the current Internal Control System at the researched institution, through interviews, the application of questionnaires structured with questions related to the proposed theme, the direct observation and documentary analysis, subjected to triangulation, employing qualitative and quantitative analysis of the collected data. Lastly, we proceeded with the elaboration of conclusions on the study of the matter in focus, in which were elaborated recommendations for improvements on the system’s functionality. It is evaluated that the study allowed expansion of theoretical knowledge on the subject, as well as the view of the reality of the work environment itself. We hope this research may provide subsidies to propose new studies, focusing on solutions to the problem presented.