Implicações de novas tecnologias na atividade e qualificação dos servidores: processo judicial eletrônico e a justiça do trabalho

Abstract

Introduction:

computerization of judicial processes raised questions on its implications on the Judiciary officials’ work.

Objective:

to understand the implications of the e-Filling implementation on the Labor Justice officials’ activities and training.

Methods:

theoretical framework based on ergology. From the perspective of qualitative research, 14 officials from a Regional Labor Court were interviewed, between 2014 and 2015, considering the criteria of saturation and uniqueness of speech. Constructive and interpretative content analysis was carried out. The following categories were defined for discussion: the meaning of work; prescribed work; workers’ understanding on the implementation of the new technology and on the competences and skills required for its use.

Results:

since new skills were required, the discomfort resulting from lack of prior consultation and insufficient training on how to use the tool were highlighted. A feeling of increased demand associated with high involvement and commitment to the work was also perceived.

Conclusion:

considering the personal and social costs resulting from technological changes, particularly the demands imposed on workers and the need for new training programs, the implementation of new technologies must be assessed from the point of view of those who employ them.