Relação entre o uso dos programas de apoio à exportação, as capacidades organizacionais e o desempenho exportador de PME’s mineiras

Abstract

This research aimed at verifying the moderate effects of the use of export support programs along with organizational capabilities on export performance of small and medium export companies. The sample consisted of 45 export SME’s from the State of Minas Gerais. The nature of this study is quantitative and the data were collected by means of a semi-structured questionnaire. The statistical techniques used to meet the proposed objectives were descriptive statistic, frequency distribution, cross tabulation, factorial analysis and logistic and hierarchy regressions. The results demonstrate that the organizational capabilities of the sample companies presented productive, innovative and managerial dimensions, with the managerial having more weight. The internal factors that favor the program’s use are innovation, manager schooling and employers’ formation. Analyzing the data obtained in the hierarchy regression, it was verified that production adequacy, machine acquisition, production capacity, partnerships and participation in international trade fairs. Innovative capacity, and the commitment in managerial capacity positively influence export performance. The export support program did not present isolate influences on the performance, and must be incorporated by the company to have an effect on the success of export. The program presented larger effect on export performance along with managerial variables, experience and the manager’s market perception; and with the productive variables, product adequacy to international patterns. The program did not have effect over export performance when interacted with the company’s innovative variables. This work’s results were relevant for they show how the companies absorbed the resources offered by the government.