A Biblioteca aumentando a empregabilidade: a concepção de um serviço de orientação profissional

Abstract

This study presents the proposal for a virtual reference service entitled "Professional Guidance Service", which was designed for public libraries with the aim of offering training and professional guidance to the patrons. The main motivation for this proposal stems from the increase of unemployed amount in Brazil, and from the goals prescribed in the IFLA 2030 agenda, with emphasis on the library needs of innovations and services development with a view to eradicating poverty and promoting knowledge access. The innovation proposed in this paper is focused on expanding the reference service to supportpeople who is looking for a job vacancy and training, thus using informationutilitarian. The methodology approach consists of an exploratory case study with an empirical qualitative. A functional prototype was developed based on an opensource software platform as a way to demonstrate the applicability of the proposal. It was concluded for its viability, since, to be run, the project could count on opensource technology. Therefore, it is presented as a new service that could be performed in Brazilian libraries, in order to engage new patrons.