Gestão da rotina no setor de máquinas agrícolas: um estudo de caso em uma concessionária do Alto Paranaíba

Abstract

This study aimed to verify the existence of routine management practices in the parts inventory sector in an agricultural machinery dealership in Alto Paranaíba. Therefore, the study was based on an applied research of descriptive nature and qualitative approach. In view of this, for data collection, visits and interviews were carried out in the analyzed company. As support tools, routine management combined with the PDCA cycle were used. Among the results, the lack of autonomy and communication among employees stands out. Thus, among the proposed suggestions, there was the application of management by processes, analyzing the target process defined by the forecast of the need for parts in stock, in addition to monitoring the number of idle parts in stock.