O processo de gestão do conhecimento em uma instituição de ensino superior: um estudo de caso

Abstract

This article aims to analyze how knowledge management was applied in the teaching and learning in a Higher Education Institution (HEI) and as shown in the process of knowledge sharing. The theoretical and empirical research that underlies this paper is characterized as exploratory, qualitative study, and is in a case study. The data collection method used was a semi-structured interview, which was performed with 5 (five) course coordinators, two (2) faculty members of the NDE (Nucleus Teacher Structuring). We discuss aspects of the tacit and explicit knowledge, in addition to the processes of knowledge conversion. In general, it is observed that the need to integrate more HEI surveyed the practices of knowledge management aims not only to pedagogical practices, but rather ensure that other aspects of organizational management and fluid are harmonically integrated in the process of sharing information.