Estudo da análise e viabilidade de aplicação de conceitos da organização do trabalho na produção em uma lanchonete na região do Alto Paranaíba

Abstract

This article has as its object of study a microenterprise that produces and sells food, in which a diagnosis of the enterprise is carried out in order to seek proposals for improvements and changes through the tools provided by the Organization of Work in Production. For this study, there was a focus on a quantitative approach, using interviews (with the owner and employees) and a visit to observe the daily life and production process of the company. The results showed that despite being a family business, not having well formalized organizational characteristics, it is concerned with applying improvements, as well as maintaining the quality of the products and services provided.